Here are some of the most common questions about our Practice Management Software.
Take a read and if you have any queries, please just let us know.
We know our stuff and our technical team are really easy to talk to…
Yes, we run back-ups every 15 minutes, which is much more frequently than if your data was held on a server.
There’s no change to your data, it’s just the connection that’s lost so you can still access from another wifi connection or location.
Yes, we use one of the largest UK owned hosting companies to look after our servers and their professionals keep viruses and threats away.
For lots of reasons! Some of our favourites are listed below:
All your data can be accessed remotely
No hardware is required
Your data is saved and protected against fire or flooding
The system doesn’t require ‘updates’ as with a server, which means corruptions are avoided
Backups are automatic.
No waiting around for engineers to visit to make fixes
We backup in different locations
We have our own servers with one of the largest UK providers
We offer unlimited training to cover you as your team grows – with no hidden costs
Our technical team are really easy to talk to and happy to help
We can access remotely with team view
Our system is supported 24/7
We have a support team on hand 8.30-5.30
We have an emergency contact available when you’re stuck
Login anywhere, anytime from your web or mobile network, main
VetIT system or via the VetIT On The Road app
Simple IT infrastructure
No in house IT experts required
No in house servers that fill up or need replacing, so your data storage requirements grow seamlessly with your business
We’ll automatically update new versions or updates
No backups at the end of the day, we’re looking after the data 24/7
Detailed, granular level reporting
Sophisticated reporting can inform sales and marketing activity
Bespoke data tailored to your practice and clients
New applications can be easily rolled out, such as our On The Road app
Multiple user logins
Robust, established and flexible system
