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System Functionality


Our VetIT practice management software is a comprehensive system with functionality we know you’ll be impressed with. We’ve included a summary here but please don’t hesitate to contact us if you would like to discuss any in more detail. We look forward to your call.


1. System-Wide Features

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  • Secure login from any internet-connected computer, with each user’s actions recorded for audit purposes
  • Contemporary, user-friendly interface
  • Work concurrently in different parts of the system using our tabbed application architecture
  • Categorise clients, products & locations specifically for your practice
  • Very highly configurable system, so that it works in exactly the way you do, not the other way round


2. Client Functions

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  • Add / modify client
  • Clients may be individuals, businesses, other veterinary practices or employees
  • Quickly find clients by name, address, patient name, or patient reference number
  • Any client type may have more than one registered contact individual
  • Specify preferred contact methods for each client
  • Different payment terms for different client groups
  • Automatic and manual alerts for clients to highlight bad debt or aggressive animal
  • Ability to send messages to clients via any combination of letter, email or SMS text message
  • Track the sources of new clients for marketing purposes


3. Appointments

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  • Filtered view of appointment diary by location and surgery
  • Vary the number of days diary displayed according to your preference
  • Day book view per vet also available
  • Intuitive drag-and-drop approach to making or modifying appointments
  • Quickly pre-fill diary appointment slots with your operational rota
  • Use the same functions to book hospital appointments
  • List of animals in hospital available; hospital cage location may also be managed via the system if desired
  • Quickly switch on-duty vets in the case of sickness or temporary rota changes
  • Quickly pre-fill diary appointment slots with your operational rota


4. Medical Records

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  • Intuitive display of medical records, split into sections as you require, e.g. history, examination, diagnosis
  • Quickly add new clinical notes and book clinical items
  • Generate prescriptions if required


5. Accounting

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  • Immediate visual indication of the state of a customer’s account
  • Quick invoice function to invoice all un-issued items on a customer’s account
  • Leave items un-invoiced and process line-by-line if desired
  • Customer payments are allocated to specific invoices
  • Export data to your accounting package


6. Insurance

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  • Define common insurers as businesses on the system for quick lookup
  • Register insurance policies against patients on the system, including start date, renewal date, excess etc.
  • Assign items line-by-line as insured
  • Supports billing to insurer, or full client payment and subsequent claim


7. Products and Services

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  • Import complete catalogue from clinical suppliers, e.g. NVS, Henry Schein
  • Define standard markup for all products in the system for efficiency – can be over-ridden on specific products if desired
  • Using our Product Associations, ensure that certain products can only be booked to a patient in conjunction with an associated service (e.g injection fee)
  • Set up automatic reminders on certain products where follow-up treatments are recommended
  • Define Treatment Plans to cover common procedures, to ensure that all the correct products and services are billed every single time
  • Manage stock levels and stock ordering
  • Set up templates for common lab reports, to speed up data entry of results


8. Tasks

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  • The system provides a sophisticated task management facility
  • Allocate tasks to yourself, e.g. client callback reminders
  • Assign tasks to other users, e.g. for phone messages


9. Reports

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  • Comprehensive set of standard system reports – ie daily, weekly, monthly cash & sales
  • Aged debtors reports to manage accounts
  • All reports allow data extract into Excel for your own analysis
  • We can provide bespoke reports to meet your specific needs


For more information contact us to book a demo or to talk to our friendly team on 0345 222 6324

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0345 222 6324 | info@vetit.co.uk

43A High Street, Malmesbury, Wiltshire, SN16 9AG

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