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ePet Client Engagement Solution


ePet Header Banner

Putting YOU in control of pet owner communications

We’re experts in modern communication solutions for Veterinary Practices and as pet lovers we’d also like to claim we can talk to animals, but we haven’t quite got there yet!

However, we have created a client engagement solution which links seamlessly to VetIT allowing YOU to talk to pet owners and we can’t wait to show you how it works!

We’re all aware these days of increasingly high client expectations, particularly in communication. All of us are looking for business and service providers to ‘talk’ to us only about topics we are truly interested in, at a time during a 24/7 period when we want to access, hear or read them and using a personalised communication method of our choice.

We know Vet Practices need to meet these 2019 challenges and that’s where ePet comes in.

As modern communication experts, our mission is to continue to develop automated solutions to help Veterinary Practices drive revenue while providing their clients with the best possible service.
Tony Houghton MD of VetIT


The new client engagement solution from VetIT

ePet is the new client engagement solution from VetIT which frees up staff time to send automated, personalised, timely communications to your clients.

The solution is proven to help with retention and loyalty of existing clients, help to gain new clients, support treatment compliance requirements and much more, all with the goal to help you drive revenue, make practice life easier and deliver the best possible client experience.

ePet Client Pet Information

ePet Client Pet Information

ePet Vet Practice Report

ePet Vet Practice Report

ePet Vet Appointment Reminder

ePet Vet Appointment Reminder

We can’t quite talk to animals, but we CAN help you communicate & engage with their owners
  • Clients have a personal portal for their animals 24/7.
  • You can share notes and articles.
  • Clients can check reminders and book appointments.
  • You can send GDPR approved outbound marketing, promotions & newsletters.
  • We put YOU in control of your pet owner relationships & communications.
Automate daily activities and keep in regular contact with your clients

From your easy to use practice dashboard, staff can automate daily activities and send standard or customised texts, emails, newsletters, health, appointment or post appointment reminders and send practice updates straight to client’s phones – individually or by group.

Staying in touch with your pet owners and building better relationships couldn’t be easier at the touch of a button at your and your client’s convenience.

Client anxiety is reduced with the option to login to their own portal 24/7 with access to their pet’s medical notes and customised education support. You’ll have access to practice health financial and compliance reporting to help you identify revenue and communication opportunities.

And as you would expect from VetIT, all this is backed by unmatched training and support from our friendly, experienced team.


For more information contact us to book a demo or to talk to our friendly team on 0345 222 6324

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0345 222 6324 | info@vetit.co.uk

43A High Street, Malmesbury, Wiltshire, SN16 9AG

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