Putting you in control of pet owner communications
We’re experts in communication solutions for Veterinary Practices and as pet lovers we’d also like to claim we can talk to animals, but we haven’t quite got there yet!
However, we have created a client engagement solution which links seamlessly to VetIT allowing you to talk to pet owners and we can’t wait to show you how it works!
We’re all aware these days of increasingly high client expectations, particularly in communication. All of us are looking for business and service providers to ‘talk’ to us only about topics we are truly interested in, at a time during a 24/7 period when we want to access, hear or read them and using a personalised communication method of our choice.
We know Vet Practices need to meet these modern challenges and that’s where ePet comes in.
“As communication experts, our mission is to continue to develop automated solutions to help Veterinary Practices drive revenue while providing their clients with the best possible service.”
The client engagement solution from VetIT
ePet is our client engagement solution which frees up staff time to send automated, personalised, timely communications to your clients.
The solution is proven to help with retention and loyalty of existing clients, help to gain new clients, support treatment compliance requirements and much more, all with the goal to help you drive revenue, make practice life easier and deliver the best possible client experience.
Client anxiety is reduced with the option to login to their own portal 24/7 with access to their pet’s medical notes and customised education support.
You’ll have access to practice health financial and compliance reporting to help you identify revenue and communication opportunities.
And as you would expect from VetIT, all this is backed by unmatched training and support from our friendly, experienced team.